Parent portals

We try hard to ensure excellent communication links between the academy and students’ homes.

Here is information about how to access Arbor for Parents/Carers, SatchelOne, ScoPay and our parents evening booking system.

If you are having any difficulties accessing any of the online portals listed below, please contact the academy via [email protected] or call 01983 203103 and select Option 2.

Arbor for Parents is a tool that we use at Cowes Enterprise College. Click here to log in.

For help and troubleshooting please visit: Parent Portal and App – Getting started and logging in

Arbor will allow you to:

  • Ensure that key information retained by the academy for your son/daughter (important contact, medical details etc.) is correct
  • See your son/daughter’s timetable
  • Access the latest assessment report for your son/daughter
  • See achievement points and behaviour incidents accrued by your son/daughter
  • View your son/daughter’s attendance record

Please familiarise yourself with the following important information, and the data that you will be able to access:

  • Only parents or carers with parental responsibility for a particular student will be provided with a link code to access Arbor
  • Only you (as the parent/carer of a student) and academy staff can access this data about the student. A parent/carer cannot see any contact information (eg. home address, phone number, email address etc.) of another parent or student
  • Your data and that of all students, is managed by the academy and is held securely. We take the security of this data very seriously and all sensible measures have been taken to safeguard this information
  • When you update your details, data is transmitted across the internet securely using security encryption
  • You will be able to change your password at any time to maintain the security of your account

It is vital that you check your child’s data collection information on Arbor as soon as you receive your link code, to make any necessary amendments and add any additional information about your child, so that we have the information we need to help us support them.

This is also the method you can use during your child’s time with us at the academy should any contact or medical details etc. change, and it is your responsibility to ensure that this information is kept up to date.

If you have no email or internet access please contact the academy reception on 01983 203103 so that a data collection sheet can be posted to you.

You can access Arbor on your browser via https://cowes-enterprise-college-an-ormiston-academy.uk.arbor.education or by downloading the app from the App Store or Google Play.

If you are having any issues please this Help Centre article or contact the academy.

Over recent years, we have used a digital homework tool called Satchel:One (formerly known as Show My Homework) by Team Satchel to help our students and parents manage homework tasks.

We feel that there are numerous benefits to using Satchel:One. It removes unnecessary admin time from lessons which can be better used for teaching and learning. It also means that more detailed instructions and digital copies of any resources needed can be uploaded by teachers to help ensure that students can complete their homework successfully.

Finally, the ‘to do list’ feature can help students manage their homework time more successfully.

  • Year 7’s will begin to receive homework from when they start. Initially, this will be provided verbally and in paper form from their teachers. In September you will receive details about how to login into & use Satchel:One. All homework will then be recorded on Satchel:One for you and your child to view

Please don’t worry, we also appreciate that homework can be the cause of stress and tension and a new system like Satchel:One can take a little getting used to. Please be assured that in the first few weeks, teachers will deal sympathetically with homework issues and your child’s form tutor and year team will be on hand to help them get the hang of Satchel:One very quickly.

If you require any help using and managing Satchel:One please visit the online help centre. This can be found by visiting www.teamsatchel.com and clicking the ‘support’ link at the top of the page. Here you will find dedicated help articles for both parents and students.

Here is a link to the Satchel:One status page so parents/carers can check any issues: http://showmyhomework.statuspa…

Whilst the vast majority of students will have access to the internet at home, we do appreciate that this is not always the case. If you are aware that there is a temporary or long-term issue affecting your internet access, please contact the academy office so your child’s teachers can be informed and alternative support put in place to support homework.

Managing notifications in your browser

When logged into your student account in a browser, you will be able to subscribe to your preferred email notifications.

To do this, please click on Account Settings.

From here, simply scroll down until you see Manage notifications and then you can simply tick or untick the options as you like.

Managing notifications on the app

To subscribe to email and push notifications via the Android app or iOS app:

  1. Go to Settings and click on Notifications
  2. In the Email / Push Notifications section, toggle the switch to the right to subscribe to a range of notification options.
  3. Toggling the switch to the left will unsubscribe you from these.

Push notifications are pop ups that appear on your mobile device. You don’t have to be in the app or using the device to receive them.

The Academy uses a cashless payment system. All students are issued with a PIN number or photo identification card which is used for canteen purchasing.

Parents and carers can top up student accounts securely online with a debit or credit card using Scopay. Making a payment via Scopay is straightforward and holds an electronic record of your deposits for you to view along with details of your child’s meal purchase history.

Parents will need to use Scopay for all payments such as school trips, replacement lunch cards and event tickets.

If you require a link code to be sent please contact us via [email protected] to request.

Cowes Enterprise College use an intuitive and easy to use online appointment booking system, SchoolCloud, for parents’ evenings. Invitation emails are sent prior to the parents’ evening with full information on how to book and attend appointments.

This system allows parents and carers to choose their own appointment times, and sends a confirmation email once appointments have been booked. Parents/carers are able to check and amend appointments at any time and there is also the facility to send messages to teachers prior to the evening.