Attendance

Cowes Enterprise College is committed to giving our students the best education available to them and to continue to raise our standards, this can only be achieved through regular attendance.

Parents and carers can use either the Arbor App or Arbor Parent Portal (via web browser) to report a student absence. This is the quickest way to report an absence. Instructions for both are below, please scroll as needed.

Parent Portal:

App:

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For more information and guidance please visit: https://support.arbor-education.com/hc/en-us/articles/19947254592029-Logging-absences-on-the-Parent-Portal-and-Arbor-App

If your child needs to attend an appointment during the school day, please inform the academy in advance on [email protected].

The academy will take the attendance register at the start of the first session of each academy day at 8.30am, and once during the second session in the afternoon. Students will not be marked present if they were not in during the period when the register is open.

Students are expected to enter the academy prior to 8.25am.

Any student arriving to their tutor classroom after 8.30am will be marked as late and a text will be sent to parents to inform them.

The register closes at 9.00am. Students arriving this time will be marked as unauthorized late, meaning an unauthorized absence is recorded as a result of the students having missed the legal registration period.

It is the responsibility of parents to inform the academy of a student absence.

To report a student absence, parents should either use the Arbor parent portal or app (instructions above) or telephone the academy on 01983 203103 and select Option 1 to leave a message on the student absence line before 8.30am. In this message, parents should leave details of the reason for absence and when their child will be returning to the academy.

In line with safeguarding procedures, it must be logged on Arbor or a call must be made at the start of each day of absence.

Parents are required to send a letter of explanation of absence when their child returns to school. This should be delivered to reception or sent to [email protected].

Appointments during school time:

A reminder that, wherever possible, we kindly request that medical and other appointments are scheduled outside of core academy hours.

If your child does need to attend an appointment during the school day, please inform the academy in advance on [email protected].

Please provide a medical note for appointments. This allows us to accurately document the absence as authorised. This can be an appointment letter, text, email or physical card/slip/note sent to [email protected].

We require parents to observe the term times of the academy, and the academy will only authorise leave of absence during term time in exceptional circumstances.

Any requests for leave during term time will be considered on an individual basis and the student’s previous attendance record will be considered. The academy does not have the discretion to authorise holidays taken during term time.

If the academy grants a leave request we will determine the length of time that the student can be away from the academy. If term time absence is not granted, taking a student out of the academy will be recorded as an unauthorized absence and may attract sanctions such as a penalty notice.

If you wish to apply for a leave of absence for your child in term time, you will need to complete an ‘Application for Leave of Absence’ form and return it to the school office no later than 14 days before the requested date.

Exceptional Circumstances Request for Absence During Term Time Form

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